Privacy Policy
Last updated: November 26, 2024
This Privacy Policy explains how Dashify Express Inc. ("Dashify Express", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a booking or purchase from dashifyexpress.com (the "Site") or otherwise engage with us in relation to the Site and its related services (collectively, the "Services").
By using and accessing any of the Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or operational needs. When changes are made, we will post the updated Privacy Policy on the Site, revise the "Last updated" date, and take any additional steps required by applicable law. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
2. How We Collect and Use Your Personal Information
What Personal Information We Collect
The types of personal information we collect depend on how you interact with our Site and Services. "Personal information" refers to information that identifies, relates to, or can be associated with you.
- Contact details: Name, address, phone number, and email address.
- Booking information: Shipment details, billing and shipping addresses, payment details, email address, and phone number.
- Account information: Username, password, and any account-related information provided to us.
- Usage data: Device, browser information, IP address, and interactions with the Site.
Cookies
We use cookies to enhance your experience on our Site. Cookies help us remember your preferences, track your usage, and analyze how users interact with our Site. For more information about the cookies used on our Site, you may review your browser's cookie settings or visit the privacy policy of our hosting and service providers.
3. How We Use Your Personal Information
We use your personal information to provide, operate, and improve our Services, including:
- Providing Services: To process bookings, facilitate shipping, track deliveries, manage customer accounts, and process refunds or returns.
- Customer Support: To provide customer service and address any questions or concerns.
- Marketing and Advertising: To send promotional materials and personalized marketing communications.
- Legal Obligations: To comply with legal, regulatory, and reporting requirements.
- Security and Fraud Prevention: To protect against fraudulent or illegal activity.
4. How We Disclose Personal Information
We may disclose your personal information to the following categories of recipients:
- Service Providers: Third-party companies that help us operate, improve, and provide our Services (e.g., payment processors, shipping and logistics providers, and technology service providers).
- Business Partners: Trusted business partners involved in marketing and advertising.
- Authorities and Legal Obligations: Regulatory bodies, law enforcement, and authorities to comply with legal obligations, protect our rights, and prevent fraud.
We do not sell your personal information to third parties.
5. Children's Data
Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that a child has provided us with personal information, please contact us at [email protected], and we will take steps to delete the information.
6. Compliance with the Philippines Data Privacy Act
This Privacy Policy complies with the Philippines' Data Privacy Act of 2012. If you have any questions or concerns about how we process your personal information or wish to exercise your rights, you may also contact the National Privacy Commission (NPC).
7. Your Rights
Depending on your location, you may have the following rights concerning your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request the correction of inaccurate or incomplete information.
- Deletion: Request the deletion of personal information.
- Withdrawal of Consent: Withdraw your consent to processing your information.
To exercise any of these rights, please contact us at [email protected].
8. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy or our privacy practices, you may contact us using the details below:
Dashify Express Inc.
Email: [email protected]
We are committed to protecting your privacy and ensuring the security of your personal information.